Current Systems

Avaya IP Office

Fully VoIP capable with unified communications features. Avaya IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony system with the advantages of an IP telephony solution — helping reduce costs, increase productivity, and improve customer service.

Scales up to 384 telephones and 8 T1 trunks, supporting up to 12 expansion modules across analog, digital, IP, and 3rd-party SIP telephones. Auto Attendant routes calls without an operator; TAPI support links IP Office to Microsoft Outlook and other desktop applications; two built-in 64-party conference bridges make conferencing affordable and practical. In a power outage, IP phones automatically fail over to another location, keeping full communications capability.

Documentation: Avaya user guides.

NEC SL2100

The versatile SL2100 Smart Communications System operates as a highly cost-effective VoIP-enabled phone system, an easily expandable unified communications platform, or a reliable digital PBX with outstanding upgrade potential — with much of its advanced functionality already built in, reducing the need for extra hardware.

  • Premises-based smartphone SIP app and mobile extension
  • Built-in audio conferencing, VoIP enabled, InUC built-in collaboration
  • Automatic Call Distribution (ACD) contact center
  • Enhanced voicemail, music on hold, auto attendant
  • Mobility / remote / home office user support
  • Video conferencing & collaboration (license required), call recording, E911

SL2100 brochure · SL2100 data sheet · NEC user guides.

Not sure which fits your business? Call 972-820-8600 or request a quote.